645bd Privacy Policy

1. Introduction

645bd ("we", "us", or "the platform") is an online betting and casino service provider for Bangladeshi users. Protecting your privacy is one of our primary responsibilities. This privacy policy will inform you what information we collect when you use our website https://645bd.cam, the purposes for which we use it, and how we keep that information secure.

Please read this policy carefully. Using 645bd's services means you agree to this privacy policy. If you do not agree with this policy, please refrain from using our platform.

2. Information We Collect

To maintain a safe and proper relationship with you, 645bd collects the following types of information.

2.1 Registration and Account Information

When you open an account with 645bd, we collect:

• Full name and date of birth
• Email address
• National ID or passport details (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket or bank account numbers
• Transaction amount and date
• Transaction reference number

2.3 Device and Usage Information

To improve service quality, we automatically collect:

• IP address and device type
• Browser type and version
• Logs of your activity on the website
• Cookie and session data

2.4 Support Communication Information

When you contact us through our 24/7 live chat support or by email, we retain a record of that conversation. This helps us resolve your issues more quickly in the future.

3. Purposes of Data Use

645bd uses your personal information only for specific and legitimate purposes. The reasons we use your information include:

• Account Management: To create, manage, and keep your account secure.
• Identity Verification: To prevent fraud and comply with KYC (Know Your Customer) guidelines.
• Financial Transactions: To process deposits and withdrawals correctly.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: To identify unusual playing patterns and provide you with assistance.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To improve the quality of our services and the user experience.

4. Data Sharing and Disclosure

645bd may share your information with the following parties in limited circumstances:

4.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process transactions. These providers also follow strict data protection policies.

4.2 Gaming Software Providers

Only the minimum information necessary for game operation may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others.

4.3 Legal Requirements

We may be required to disclose your information when necessary to comply with a court order, a lawful request from law enforcement, or applicable law.

4.4 Fraud Prevention

Information may be shared where necessary to detect and prevent fraud, money laundering, or other unlawful activities.

5. Cookie Policy

Cookies are used on the 645bd website to improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the website. Without these, the site cannot function properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistics about site usage that help improve our services.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, please note that disabling cookies may limit some features of the platform.

6. Data Security Measures

645bd follows industry-standard security technologies and practices to keep your personal information secure:

• SSL Encryption: All data transmitted between you and our servers is protected by SSL/TLS encryption.
• Password Hashing: Your password is never stored directly — it is stored only as an encrypted hash.
• Access Controls: Only authorised staff can access your information, and their actions are logged.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Backup: Regular data backups are maintained so that information is not lost due to technical issues.

Please note, however, that no transmission or storage of information over the internet can be guaranteed to be completely secure. Even with our best efforts, we cannot guarantee absolute security.

7. Data Retention Period

645bd retains your information only for as long as it is necessary or legally required:

• Account Information: For as long as your account is active and for a defined period after closure to meet legal requirements.
• Financial Transaction Records: For as long as required by financial and legal obligations.
• Support Conversations: Records may be kept for a period after the issue is resolved.
• Cookie Data: For the period defined according to the type of cookie.

8. Your Rights

As a 645bd user, you have the following rights over your own information:

8.1 Right to Access

You have the right to know what information we have collected about you. Please contact our support team for this.

8.2 Right to Correction

If there is any error in your information, you have the right to have it corrected. This can be done through account settings or via support.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information.

8.4 Right to Close Your Account

You may close your 645bd account at any time. Any pending transactions must be settled before the account is closed.

9. Protection of Minors

645bd is for users aged 21 and above only. We do not knowingly collect information from any minor or provide services to minors. If we become aware that a minor has opened an account, we will immediately close that account and delete all related information. If a parent or guardian believes their child is using our platform, please contact us immediately.

10. International Data Transfers

Our servers and technology infrastructure may be located in various countries. Your information may be transferred outside Bangladesh. In such cases, we ensure that an equivalent standard of data protection is maintained. Game-related data may be processed on the servers of game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.

11. Changes to the Policy

645bd may update this privacy policy from time to time. If any significant changes are made, we will:

• Publish the new update date on this page.
• Send a notice to your registered email address.
• Show a notice of important changes when you log in to the platform.

Continued use of the platform after changes are made will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.

12. Applicable Law

This privacy policy and any disputes relating to the use of your information will be governed by the applicable laws of the authority under which the platform operates. We always strive to resolve matters in a fair and transparent manner.